Challenge
A multi-billion dollar global ethnic casual dining chain was facing a critical issue: their scratch-made, custom sauces were wreaking havoc on operations. Labor costs were skyrocketing due to time-intensive prep, and despite having chefs in every unit, product consistency varied drastically. The problem grew more complex as the brand expanded into the Middle East and Asia—where training staff 8,000–12,000 miles away to replicate scratch sauces was neither sustainable nor scalable. Quality control was slipping, training was inconsistent, and no viable solution was in sight.
Solution
Midas Foods International mobilized its global team to collaborate closely with the chain’s culinary and purchasing departments. Together, we identified the sauces that had the greatest operational impact and could be converted to speed-scratch, single-ingredient dry blends without compromising flavor or authenticity.
Our chefs developed proprietary prototypes for review and refinement, ensuring they matched the original taste profiles. Once finalized, the same blends were produced in our India-based manufacturing facility to support international operations. This allowed the chain to deploy the same high-quality sauce blends across locations worldwide—without the need for intensive local training or labor-heavy prep work.
Results
The impact of partnering with Midas Foods was immediate and far-reaching. By transforming complex scratch processes into streamlined solutions, the dining chain achieved measurable improvements across operations, quality, and cost:
- Consistency across continents: Identical sauce flavor and quality from the U.S. to the Middle East and Asia
- Reduced labor costs: Minimal prep time and simplified back-of-house processes
- Improved speed of service: Faster execution during peak hours
- Lower training burden: No need for extensive culinary training at each unit
- Cost savings: Material and labor efficiencies led to actual reductions in overall food costs